Refund & Return Policy

All Sales Are Final

Due to the handcrafted nature of our jewelry, all sales are final. We do not accept returns, refunds, or exchanges for buyer’s remorse, incorrect sizing choices, or change of mind. Our goal is to create pieces you love and feel connected to, and we truly value your satisfaction and support of our small business.

Damage & Defect

We only accept returns or replacements for items that arrive damaged, defective, or incorrect.

• Please inspect your order upon arrival and contact us at erin@drippinpurpose.com immediately upon delivery to report any issues.
• Your email must include photo evidence of the damage, defect, or incorrect item.
• To be eligible for a remedy, the item must be unworn, unused, with tags attached, and in its original packaging.
• Items sent back without an approved damage report will not be accepted.

Return Shipping

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we are not responsible for lost or undelivered returns.

Handmade Variations & Photos

Each piece is handcrafted with care. Slight variations in color, texture, finish, and bead placement are natural characteristics of handmade jewelry and are not considered defects.

Please also note that product colors may appear slightly different depending on your screen, device, lighting, or display settings.

Non-Returnable Items

The following items are non-returnable:

• Custom orders or personalized products
• Sale and clearance items
• Gift cards

European Union 14-Day Cooling-Off Period

If merchandise is being shipped into the European Union, you may have the right to cancel or return your order within 14 days for any reason under applicable EU consumer law. The item must be unworn, unused, with tags attached, and in its original packaging. Customers are responsible for EU return shipping costs.

Approved Damage Refunds

If a return for a damaged, defective, or incorrect item is approved, we will process a refund to your original payment method within 10 business days. Your bank or credit card company may require additional processing time to post the funds.

If more than 15 business days have passed since your approved refund was processed, please contact us at erin@drippinpurpose.com.

Your satisfaction matters to us. If something isn't right with your order, please reach out. We'll always do our best to take care of you and make your experience with Drippin Purpose a positive one.